REFUND POLICY
RETURN WINDOW
We accept returns within 30 days of the delivery date. Items must be unused, unworn, and in their original packaging with all tags attached.
RETURN CONDITIONS
ACCEPTABLE RETURNS
- • Items in original condition
- • All tags attached
- • Original packaging included
- • Within 30 days of delivery
NON-RETURNABLE ITEMS
- • Worn or damaged items
- • Items without original tags
- • Sale or clearance items
- • Personalized or custom items
REFUND PROCESS
STEP 1
Contact us to initiate return
STEP 2
Ship item back to us
STEP 3
Receive refund within 5-10 days
REFUND TIMELINE
Once we receive your return and verify the condition, refunds will be processed within 5-10 business days. The refund will be issued to the original payment method used for the purchase.
RETURN SHIPPING
RETURN SHIPPING COSTS
Customers are responsible for return shipping costs unless the item is defective or we made an error.
RETURN ADDRESS
Returns should be sent to our warehouse address, which will be provided when you initiate a return.
EXCHANGES
We offer exchanges for different sizes or colors of the same item, subject to availability. Exchanges follow the same return policy guidelines.
DEFECTIVE ITEMS
If you receive a defective item, please contact us immediately with photos of the defect. We will provide a prepaid return label and expedite your replacement or refund.
CRYPTOCURRENCY REFUNDS
For purchases made with cryptocurrency, refunds will be processed in the same cryptocurrency at the current exchange rate at the time of refund.
CONTACT US
To initiate a return or for questions about our refund policy, please contact us at [email protected]
Last updated: February 4, 2026